This morning we had breakfast in an establishment at which we’d previously not had breakfast before, where I was confronted with a glorious sight: plastic opaque Heinz ketchup bottles where once there were ganky glass previously refilled ones.
This reminded me of my saga some time back trying to do something about those refilled bottles once and for all. This seems like a perfect time to shamelessly crank up the Wayback Machine and send all you newcomers back to those glorious days.
Please click on through to see (and hear) my adventures dealing with Heinz customer service.
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heinz