Having finally had it up to here with Dreamhost, we've undertaken the process of finding a new host that will meet my needs. Those needs being:
prompt support replies
not costing an arm and a leg
not being a total pain in the ass to deal with
Having been with Dreamhost for a number of years, and now having tried out a series of other hosting providers, I can honestly say that save for my first bullet point, Dreamhost far exceeds every other hosting provider I've seen. They really "get it" over there.
If'n your hosting needs are limited to flat HTML without any reliance on databases (and you don't mind the occasional incommunicado outage) I very much recommend them.
If, however, your needs are a bit more technical, I heartily recommend GIVING UP ON YOUR NEEDS, because I went through four different incompetent hosting providers looking for one that can handle my crazy hodgepodge of web-fu.
Flat HTML was awesome in 1994, and it STILL IS. Your blood pressure will thank you.
500GB storage, 5TB monthly bandwidth, $50 discount, and 5 free domain registrations <b>for life</b>. (Your domains won't cost you anything as long as you remain a customer.) Thatâ€™s $69.40 for the first year of hosting if you sign up for the yearly plan. Also, the storage and bandwidth increase every month for as long as you're a customer, meaning you'll be able to start your own YouTube in no time. Just enter the coupon code 555 when signing up. I'm led to believe this is a limited time offer.
If, on the other hand, you don't so much care about the sudden burst of disk space and monthly bandwidth and the 5 free domains, and would rather just save $97 instead of $50, you can use the coupon code ECLECTICISM, which I set up a while back to pass all of my "referral bonus" on to a friend of mine. (Dreamhost will give you either 10% of what a referred customer spends for as long as they're a customer, or a one-time $97 bonus. You can choose to pass some or all of that referrer bonus on to the person signing up, which is what I did.) I think this works out to $22.40 for the first year. This offer is not for a limited time.
I'm not shilling for dreamhost, and I don't get anything out of it if you sign up -- I just wanted to share some pretty great deals. I've been a dreamhost customer for quite a while, and I have very little negative to say about them. If anyone is curious, I'll happily explain the things I do or don't like. For everyone else, just know that those things have yet to make me even consider switching hosts.