Having finally had it up to here with Dreamhost, we've undertaken the process of finding a new host that will meet my needs. Those needs being:
prompt support replies
not costing an arm and a leg
not being a total pain in the ass to deal with
Having been with Dreamhost for a number of years, and now having tried out a series of other hosting providers, I can honestly say that save for my first bullet point, Dreamhost far exceeds every other hosting provider I've seen. They really "get it" over there.
If'n your hosting needs are limited to flat HTML without any reliance on databases (and you don't mind the occasional incommunicado outage) I very much recommend them.
If, however, your needs are a bit more technical, I heartily recommend GIVING UP ON YOUR NEEDS, because I went through four different incompetent hosting providers looking for one that can handle my crazy hodgepodge of web-fu.
Flat HTML was awesome in 1994, and it STILL IS. Your blood pressure will thank you.